Automating Copy of Cascading Fields

Tim van Boeschoten_ces0ge

Hi. 

We have an automation which copies down multiple fields to a Sub Task which is a functional option for our team and assists in reporting. 

One of my team recently implemented Cascading fields to identify Business Units and Teams underneath them however the general Automation options did not exist. 

Therefore, I read into using the below, but I cannot seem to get this to work. Any ideas.

I have tried changing the Custom Field to the Field Name and no dice. Any Ideas?

{
"update": {
"customfield_10095": [
{
"set": {
"value": "{{TriggerIssue.fields.customfield_10095.value}}",
"child": {
"value": "{{TriggerIssue.fields.customfield_10095.child.value}}"
}
}
}
]
}
}

Bill Sheboy

Hi @Tim van Boeschoten 

Please try adjusting your syntax to this one:

{
  "fields": {
    "customfield_10095": { 
      "value": "{{triggerIssue.customfield_10095.value}}",
      "child": { 
        "value": "{{triggerIssue.customfield_10095.child.value}}"
      }
    }
  }
}

And also, note that smart values are name, spacing, and case-sensitive.  I adjusted the one for the trigger issue to match.

If that does not help, please post images of your complete rule and the audit log details showing the rule execution.  Those may provide some context for what is happening.  Thanks!

Kind regards,
Bill