Workflow validator based on custom field values

Question

I have a date and time field that is blank by default but I would like the field to be mandatory at ticket creation if a certain option is selected in a different custom field.

Scenario:

Option 1

If Option A of Field A (dropdown list single choice) is selected, Field B (date & time field) is not mandatory and the ticket can be created.

Option 2

If Option B or C of Field A (dropdown list single choice) is selected, Field B (date & time field) is mandatory and the ticket cannot be created.

I have tried to use a "Simple Scripted Validator" from Scriptrunner without success.

My last code attempt were:

(cfValues['Field A'] == 'Option B' && cfValues['Field B'] != null)

(cfValues['Field A'] == 'Option B' && cfValues['Field B'] == null)

(cfValues['Field A'] == 'Option B'  ||  cfValues['Field B'] != null)

(cfValues['Field A'] == 'Option B'  ||  cfValues['Field B'] == null)

All of them failed either by allowing the creation when it should be blocked or by blocking the creation when it should be allowed.

Can anyone help with this code?

Thank you

Evgenii · Accepted Answer

Hi, @Eduardo Marques

You have to use Behaviour (it works with issue creation screens), not Validator, that works on transition.

Just yesterday I answered on similar question. Take a look please:

https://community.atlassian.com/t5/Jira-Software-questions/I-want-to-make-two-simple-text-fields-required-when-the-value-of/qaq-p/2386200

Ram Kumar Aravindakshan _Adaptavist_ · Accepted Answer

Hi @Eduardo Marques

For your requirement, you will need to use a Server-Side Behaviour for Field A.

Below is a sample code for your reference:-

import com.onresolve.jira.groovy.user.FieldBehaviours
import groovy.transform.BaseScript

@BaseScript FieldBehaviours behaviours
def fieldA = getFieldById(fieldChanged)
def fieldAValue = fieldA.value.toString()

def fieldB = getFieldByName('Field B') // rename the field accordingly

if (fieldAValue == 'Option A') {
   fieldB.required = false
} else if (fieldValue in ['Option B', 'Option C']) {
   fieldB.required = true
}

Please note that the sample working code above is not 100% exact to your environment. Hence, you will need to make the required modifications.

The code above should meet your requirement. If Field B is required and the value for it is not set, a validation error will be displayed.

I hope this helps to solve your question. :-)

Thank you and Kind regards,

Ram