Is there any plan to be able to add Service Desk Request Participants as an action?
Thanks!
Hi Jenifer,
You can do this in Automation for JIRA with the "Edit Issue" action using the advanced field. We haven't got to adding it as a nice field yet but we are working on it.
Simply use something like this in the advanced section:
{ "update": { "Request participants": [ { "add": { "name": "admin" } } ] } }
Substitute admin for the username of the person you want to add. You can also use smart values here to add users from a custom field or action.
Hope this helps.
Cheers,
Nick
Nick,
How do you add multiple request participants in the advanced section?
Laura
Hey Laura,
This should work for you:
{ "update": { "Request Participants": [ { "add": { "name": "admin" } }, { "add": { "name": "scott" } } ] } }
That worked. Thanks Nick!
Guys!
Is it possible to user JSON like that (I need to add new Request participants to issue):
And I've got an error: (data was not an object (customfield_10108))
See Nick's comment above; basically, you need to set the "name" of the user, not just add them directly.
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