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Can't set start and end date, field switch automatically on old date

Pasan

Hi community,

I try to change the start and end date on a ticket and it switch automatically on an old one (07.05.2021).

This scenario arrives only for a new collaborator who has started recently in our company and for a specific projet (INT).

See below the history of the changing.

Accepted answers

Manoj Kumar Gangwar

Hi @Pasan ,

Can you check if your project is linked with any BigPicture program and the date is syncing from BP to Jira?

All comments

Manoj Kumar Gangwar

Hi @Pasan ,

Can you check if your project is linked with any BigPicture program and the date is syncing from BP to Jira?

Pasan

Hi @Manoj Kumar Gangwar ,
Thanks for your message.
Yes the project is linked with a BigPicture programm, but I'm not sure it is syncing from BP.

What's BP? Where I can check this?

Manoj Kumar Gangwar

BP is just shortform BigPicture.

Under BP >>app configuration>>Tasks> task configuration.. You will see the fields.

If you don't want to sync these field then you can customize your sync setting

Pasan

It was the problem indeed, I removed the syncing from "Start date field" & "End date field" and it works properly actually!

Thanks so much @Manoj Kumar Gangwar for your support!

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