Have to update the child ticket field when we update the field value of the parent ticket field

Question

I have two issue types master and child in two different projects and those are linked by parent-child. I have to update the child ticket end date field value when I change the end date field value in parent tickets.

Marco Brundel · Answer

Hi @V N Raju Raju ,

Tip:
In the rule details you see also the checkbox:

Allow rule trigger

Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.

When you do not check this box the rule will not react on a action/result from another automation rule.

Regards, Marco

p.s. If my answer helped, please choose 'Answer accepted'.

V N Raju Raju · Answer

Hi @Marco Brundel ,

Thanks for the provided solution, this rule is working after post-modification of the scope

previously some wrote the rule for auto update the same end date field in the master ticket when the end date is changed in the child ticket and this rule provides the result

Best regards

Raju

Marco Brundel · Answer

Hi @V N Raju Raju ,

That the issues are in different projects is not an problem. In the Rule Details you choose for Scope = Multiple Projects and in field Projects the 2 projects.

What do you mean with "already child to parent field updation rule has existed there"? 
Can you explain this further?

regards, Marco