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Why I can filter deleted issue?

Jason Liu_7ceche

I can see a deleted issue in Jira filter. Is this a bug? When I click its key, it will turn to the second picture view. LTOP 1.png LTOP 2.png

Accepted answers

All comments

Manoj Kumar Gangwar

Hi @Jason Liu ,

Sometimes it happens due to the sync issue. Once you will perform the Re-indexing then it will be resolved. You can try to perform the project level re-indexing and then check. Else Instance level re-indexing will fix it.

Mayur Jadhav_30osel

Hello @Jason Liu ,

I hope you are doing well!!

This kind of behaviour appears when you need to perform the Jira full-lock reindexing.

Note: It is always recommend to perform Jira full-lock reindexing on non-working hours.

Regards,
Mayur

Jason Liu_7ceche

Hi Manoj, I tried project re-indexing but it shows 100% complete for hours and it won't show fully completion. Do you know why it happens? @Manoj Kumar Gangwar

Jason Liu_7ceche

I'm not sure if I should wait for more than 5 or 10 hours.

Manoj Kumar Gangwar

The process keep working until you have the acknowledge button from what I have been able to observe. It could be due to a large volume of issues in the project.

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