nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Trigger

Prashant Patil_adlhba

Hello,

I need to add an automatic email trigger to a ticket.

Event - Ticket activity such as the approaching due date (for example, the end date is 3 days away).

Action: Inform watch list members and the assigned engineer in an email that the ticket's end date is three days away.

Regards

Prashant Patil

Accepted answers

John Funk

Hi Prashant - Welcome to the Atlassian Community!

You can create an Automation Rule with a Scheduled trigger. Use a JQL statement that identifies the issues and then add an action for Email issue. You can place the Assignee field in the To: part of the email.

All comments

John Funk

Hi Prashant - Welcome to the Atlassian Community!

Manoj Kumar Gangwar

You can create an automation like this.

Joseph Chung Yin

@Prashant Patil -

Welcome to the community. I agreed with what @John Funk recommended. Here are some reference links on Automation for Jira for you to dive in and learn about this excellent functionality -