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Creating a Confluence page and want to insert "Jira Charts" not working

Valeria Colome

I am creating a Confluence Page and want to use the "Jira Charts" macro. When I want to insert a 'PieChart' or a 'Created vs Resolved' chart, when I click insert, it doesn't show anything. I am adding the JQL of the chart I want to show. This macro is only working for me on the 'Two Dimensional' chart but I want to be able to use the other charts to show more detailed information.

I've been trying since Friday and can't seem to find and answer.

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Trudy P Claspill

Hello @Valeria Colome

Welcome to the Atlassian community.

Can you show us the JQL you are using and the other options you have configured in the macros that show nothing?

Valeria Colome

Hi Trudy! Sure. This is the JQL I am using:

project = "Platform Integration" AND "Epic Link" in (Enablement, Project-Support, Operate-Support, Initiatives, ICC, Business-Process) AND (status not in (Open, Closed) AND updated <= endOfWeek() OR status changed to Closed after startOfWeek() AND status changed to Closed before endOfWeek() )

It is currently being used in a Jira Dashboard so it is tested and it works perfectly fine in Jira.

When I insert the PieChart, I just changed the settings to display by Epic Link but even if I don't change a setting, when I click insert, it doesn't show anything on my page.

Trudy P Claspill

It looks like the preview in the macro edit dialog is showing results.

So you click Insert, and the macro is inserted into your page. Correct?

And you then publish the page, but the pie chart doesn't display in the published page?

Valeria Colome

Exactly. I can see it in the preview page but when I click insert nothing happens.

When I do it the same but with the two-dimensional chart, it automatically shows this when I click insert.

Screenshot 2023-05-23 094258.png

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