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Already tried everything... nothing ! Its a team-based Help.
@Alejandro Isaac Zorrilla
If it's a team-based project, what are the project permissions set to? Open, Limited or Private?
If it's set to Limited or Private, have you added the relevant people in order to allow them to create tickets? Changing it to Open should obviously also fix this issue.
Doc for ref: https://support.atlassian.com/jira-software-cloud/docs/next-gen-permissions/
Thanks - Steve
Hi @Steve Long -Evelon- Youre correct, its a team-based project and its under private; the user has been added as member yet when he choose to create a form, it shows contact your administrator...
Hi @Steve Long -Evelon- I was reading about it and it looks like the assigned user needs to have Jira Software licence to create a form, is this accurate? Thanks.
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