Not receiving verification email

j_tqdd2o

Hi!

 

Attempting to set up two-factor authentication at https://bitbucket.org/account/settings/two-step-verification/confirm

 

I've reached "

Two-step verification

You're almost ready to go!
Check your email to finish enabling two-step verification.

"

but have been waiting several hours and no emails. Address is correct (this one I'm posting with) & nothing in spam

Thank you!

Jeff

Theodora Boudale

Hi Jeff!

I see that you created a support ticket as well and the issue was caused by an email filter that was deleting emails from bitbucket.org

Please feel free to reach out if you ever need anything else!

Kind regards,
Theodora