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How can I update child tasks when parent issue is changed?

Collin Lemons

I've created two automations to sync parent/child issues and neither are working. One is set to copy the label field from parent to child on creation of the child: (I know it's currently disabled; it doesn't work when enabled.)

The other should update an existing child issue when the label field of the parent changes:

What am I doing wrong?

Comments

Himanshi_me2dvl

Hello @Collin Lemons ,

Welcome to community!
I have an automation rule setup where I tested the copying the labels from parent to subtask.

I am sharing the snippet for your reference , please try and test . This should work for you :

Screenshot 2023-05-11 at 1.34.49 AM.png

Collin Lemons

Himanshi,

Thanks for the quick response!

I believe I altered my automation to match yours, but I'm afraid it didn't work. When I check the audit log it says "Branch rule / related issues No related issues could be found." The trigger issue has a child issue, though.

Himanshi_me2dvl

Hey @Collin Lemons ,

Can you confirm if the issue is child issue or subtask both have different relation with parent. Would it be possible to share the snippet of the parent issue where the child /subtask issue can be shown.

Michel Neeser

Hi @Collin Lemons

For your first use case (copy from parent when child is created), I would try it like this with the COPY action:

Collin Lemons

It is a child issue:

Collin Lemons

That fixed the creation automation! Thanks so much for the help, Michel!

Michel Neeser

@Collin Lemons Glad I could help! Please consider accepting the answer, maybe it is helpful for others as well. Thank you!

Collin Lemons

I absolutely will, Michel: I'm delaying it for fear that when I accept your answer, others will see this post as resolved, and I still have the other automation that still isn't working.

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