Service desk license

AbrahamA

Hi

I have license for JIRA service desk 1.2.7, in my test instance it is 1.2.4

My test license long expired and if I try to apply dev license that I have in my test instance for service desk it says "Incompatible with product license". I do not see any option to upgrade my service desk in test instance.

How do I update my service desk in test instance to a version that is compatible with the license I have.

Please let me know.

Thanks

Abe

William Zanchet

Hi Abraham,

You can contact our sales team through sales at atlassian dot com

That way they can see what happened with your license.

Cheers,
WZ