Hi,
Pls suggest/guide.
When ticket get created in jira, comment should be update, can anyone suggest this, i believe this could be done using post function but not sure about the right approach.
Thanks!
M
Hi @Manoj,
I think this other post may be helpful: https://community.atlassian.com/t5/Jira-Software-questions/How-to-automate-the-comments-in-jira-after-creating-the-tickets/qaq-p/1944460
@Carlos Garcia Navarro Thanks, unfortunately, we dont have Automation, is there any possibility that i can do this?
Like workflow post function?
Why are you trying to comment on an issue when it is created?
Why not just include the content of the comment in the issue description?
@Nic Brough -Adaptavist- well we have different description and comment is an additional one.
Can you suggest, I tried comment issue jmwe But dont how to write further.
But why don't you just include the comment in the description? A comment is supposed to be a response to something, which is not what you need when you're creating a new thing.
Okay but I don’t have automation plug-in to do that, is it possible to do it by script runner or post function, can you suggest?
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