Migrate to new server

Question

We recently had a security issue that appears to have impacted our Confluence and Jira application servers, not the SQL DB server though. Out of an abundance of caution we have isolated the application server and stood up new servers to replace them. We have been able to reinstall the applications and connect to the database, but there appears to be issues with the attachments. Do I just simply pull a copy of the attachments folder from the old servers and put it on the new servers? Are there any other folders that should be brought over?

We installed the latest version of both Jira and Confluence datacenter.

Fabio Racobaldo _Catworkx_ · Answer

hey @Kevin Goforth , you can migrate and upgrade applications at the same time. You need to use a new inst folder but you need to migrate home folder from your previous server.

Kevin Goforth · Answer

We were not able to do a proper backup of the old servers as they have been isolated by the security team and we cannot access them. As we are needing these back online ASAP for a massive project we are trying to get them done. I am not even sure the security team will allow us to pull the files from our standard nightly backup process at this time, much less give us access to the servers to copy the data. Even though it does not look the files were impacted by the security issue.

Also, since the previous servers were running older versions of the applications, would copying the install folder to the new server cause issues?

Fabio Racobaldo _Catworkx_ · Answer

Hi @Kevin Goforth ,

if you move an instance to a fresh installation you should use backup xml file and then move attachements.

If you want to migrate applications manually, my suggestion is to move home and inst folders to the new server to be sure that all data are correctly migrated.

Take a look to the following article https://confluence.atlassian.com/adminjiraserver/migrating-jira-applications-to-another-server-938846962.html

Hope this helps,

Fabio