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I couldn't complete sprint even though the all tasks has completed

Dilki Nisansala

I can't complete my previous sprint because it shows system error. Can you please look into that?

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Alex Koxaras -Relational-

Hi @Dilki Nisansala and welcome to the community,

Can you please paste here an image of the error you are getting? Make sure that your issues are all in the status that is mapped to the column farthest to the right on your board. In addition, kindly check out this post:

https://community.atlassian.com/t5/Jira-Software-questions/Why-are-done-tasks-from-previous-sprint-still-listed-in-current/qaq-p/2340274#M263110

Dilki Nisansala

Screen Shot 2023-04-26 at 11.59.02 AM.png

Dilki Nisansala

this is what I getting, when I clicked on "complete sprint"

Alex Koxaras -Relational-

Hmm.. There is an active incident https://status.atlassian.com/, but it's not related to the sprint. It could be a potential reason of not working though. I would suggest that you wait a bit and try again. While you wait, it would be great if you could:

Let us know if you have the "manage sprint" permission
If your colleagues also receiving the same message
Try releasing a sprint from a test project and see if the problem is the same

Faizal Rahman

Hi @Dilki Nisansala ,

Did you manage to perform 'Complete Sprint' task earlier?
The other scenario may block this action is
- The board may contain issues from other projects

Could you please share your board's filter query to verify?

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