How to make a custom field readonly or disabled in Jira Automation action

Shiv Sharma

I have a custom field with two values: Yes and No. Default is "No".

I would like to create an automation rule as follows:

When the value of the field changes to "Yes" then:

•  send and email
•  make the field non-editable or readonly, so that the field value cannot be changed again.

The first action is easy. But I am not able to figure out how to prevent the field from being modified again. None of the currently available options for a new action seem to do this.

Any help would be appreciated. 

 

Thanks,

Shiv.

 

 

David Pezet_yyhi7z

Is this in a company managed project? You might try removing the field from the Edit screen, and instead only allow it to be changed from a Workflow Transition that loops back to the current status. Something like a transition "Set X to Yes" that sets the field, and then you would be able to add a Condition to that transition to only display that when that field value is not "Yes".