Hi,
when I change the parent of an subtask withe BigPicture and re-sync the programm the subtask turned back to his old parent.
I hope someone can help me with this problem.
Thanks
image2016-8-24 12:29:16.png
thats my configuration for the Programm.
It is possible that if I change the parent in BigPicture the parent in JIRA change to?
Could you go to the configuration of this Program->Synchronization->WBS section and check if any which ones are active? This automatic hierarchy builder overwrites manual indentations, which could explain the issue.
Can't see too clearly, but I think it's subtasks and project structure synchronizers, In this case dragging a task to a different subtask/project will indeed be reversed after resync.
I hope I understand correctly. If I want to move a subtask to another task (parent), I have to use the JIRA menu "Move" and the "Change parent".
Is this right?
Exactly, and then after re-syncing the task will appear under the new parent. If you just drag and drop the subtask on Gantt, the change will be undone by the synchronizer.
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