How to capture changes in Assignee field in Jira?

Rinjini Poddar_838rws

Hi team,

I want to get the previous assignee and current assignee details through the automation rule.

I am using the send email action to provide the information of the Previous Assignee & Current Assignee. Please find the attached image below ->

 

Can I know how this can be achieved through the automation rule?

Regards,

Rinjini Poddar

Alex Koxaras -Relational-

Hi @Rinjini Poddar 

Try

Old Assignee Name: {{#changelog.assignee}}{{fromString}}
New Assignee Name: {{toString}}{{/}}
Regards,
{{initiator.displayName}}

The "assignee who initiated the change" I suppose you are referring to the user who caused the changed