Clone Issue in different project, link to parent, assign, email

Trevan Householder_Isos-Tech-Consulting_

Use case: 

As a JIRA Admin, I want employees to be able to submit their "Name Change" through JIRA Service Desk.  The creation of this request needs to spawn multiple issues (clones) in different projects, each of which automatically get assigned to specific people, and then email other non-JIRA users.

How is this best achieved?

 

Trevan Householder_Isos-Tech-Consulting_

I figured this out a while ago, so I thought I should post the answer in case anyone else needs this.

I went with Bob Swift's Create On Transition plugin, which is fantastic.  Here are the parameters:

In the workflow, the On Create step, I created a post function that creates an issue.

 

Create issue 

Conditions:

• Condition value: %original_summary%, Regex pattern: Name Change, Exact

Summary: %original_summary% 

Description: %original_description% 

Project: [PAYR] Payroll 

Issue type: Name Change (10601) 

Priority: (1) Major (10100) 

Reporter: Current user 

Assignee: Specific user (first.lastname of user) 

Affected versions: None 

Fixed versions: None 

Components: Parent issue's components 

Copy parent issue custom fields: 11207, 11115, 11500, 10179, 10180, 10197, 10198, 10255, 10258, 10261, 10263, 10264, 10268, 10270, 10271, 10272, 10274, 10286, 10287, 10288, 10289, 10290, 10291, 10292, 10293, 10294, 10296, 10297, 10298, 10299, 10300, 10301, 10302, 10303, 10304, 10305, 10306, 10307, 10308, 10309, 10310, 10311, 10312, 10180, 10197, 10198, 10258, 10264, 10270, 10271, 10272, 10273, 10274, 10286, 10287, 10288, 10289, 10290, 10291, 10296, 10297, 10298, 10299, 10300, 11100, 11113

Copy original issue custom fields: 11207, 11115, 11500, 10179, 10180, 10197, 10198, 10255, 10258, 10261, 10263, 10264, 10268, 10270, 10271, 10272, 10274, 10286, 10287, 10288, 10289, 10290, 10291, 10292, 10293, 10294, 10296, 10297, 10298, 10299, 10300, 10301, 10302, 10303, 10304, 10305, 10306, 10307, 10308, 10309, 10310, 10311, 10312, 10180, 10197, 10198, 10258, 10264, 10270, 10271, 10272, 10273, 10274, 10286, 10287, 10288, 10289, 10290, 10291, 10296, 10297, 10298, 10299, 10300, 11100, 11113

The most tedious part was getting all of the custom field IDs.

I hope this helps someone save time.