Startup check failed, jira will be locked.restore from jira8.0.0 to jira 8.22

Question

I restored the XML backup file from JIRA 8.0.0 to the 8.22 version environment. The restore was successful and JIRA could start and access normally, but I couldn't see the attachments in the issues. Then I copied the attachments from the 8.0.0 environment to the corresponding attachment directory of the new 8.22 version environment, JIRA failed to restart and reported an error: "Startup check failed, jira will be locked"

Fazila Ashraf · Answer

Just "Startup check failed, jira will be locked" is not sufficient to analyze the problem. Could you check the logs again and see which startup check had failed?

wangxiao_4supm2 · Answer

Thank you very much for your reply. I checked the logs but did not see any relevant error messages. Is there something wrong with my upgrade steps？

Fazila Ashraf · Answer

Hi @wangxiao

Welcome to community!

Do you see any more information in the log files?