We have 7.3 - Trying to set up incoming mail - need assistance
Make sure you have imported the mail server's public cert into JIRA's Java keystore.
See https://confluence.atlassian.com/jira/connecting-to-ssl-services-117455.html for more details.
did you find a solution for this seeing similar issue?importing public certificate of smtp server to truststore of jira didnt help me
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