Bitbucket account repository in 2015

Question

Hi Bitbucket,

In 2015, I had a lot of repositories and worked on almost 10+ projects with Bitbucket, after that, I got some health problems - and lost touch and everything from IT.

After 2016 around, I had never seen my repository. now I am back to track in 2023 after a long time.

Now, all my repositories are gone !! all my projects are gone from Bitbucket!

Anyone can help me? what I can do in this situation?

I have 4 bitbucket accounts and none of them have any of the repositories!

What should I do?

Theodora Boudale · Answer

Hi @android_logicgrabber,

Were these repositories Mercurial or Git?

Atlassian made a decision to move away from maintaining and supporting Mercurial repositories in 2019. This was announced in community:

* https://community.atlassian.com/t5/Bitbucket-articles/What-to-do-with-your-Mercurial-repos-when-Bitbucket-sunsets/ba-p/1155380

and on our blog:

* https://bitbucket.org/blog/sunsetting-mercurial-support-in-bitbucket

In 2020 Mercurial repos were disabled and they have since been deleted from our platform. Bitbucket Cloud Support team is no longer able to restore those repositories.

If the repositories owned by these accounts were Mercurial repos, and if they were public, you can check if they have been archived by Software Heritage:

* https://bitbucket-archive.softwareheritage.org/

If the repositories owned by these accounts were Git repos, we do not delete any repositories because of inactivity. If you cannot find them, they were either deleted or transferred to another workspace by a user that had admin access. In case of deletion, the Support team can help recover core repository content only, as long as the deletion happened within the last 7 days. We are unable to recover metadata or any content that was deleted past 7 days:

* https://confluence.atlassian.com/bbkb/does-bitbucket-backup-my-repositories-1168845079.html

Kind regards,
Theodora

android_logicgrabber · Answer

I agree but I was not well and was not in the situation even to be on the computer.

So, as per your answer, I lost everything?

Nic Brough -Adaptavist- · Answer

Welcome to the Atlassian Community!

Atlassian shut down and eventually remove, older systems that are unpaid for, or have not been accessed for over six months (just logging in to read something should be enough to reset the counter).

They send plenty of warnings to the owners before initiating a shut-down, and again before deletion.

I suspect you've gone way past any point of recovery.