How can we allow all users the ability to create an issue?

Question

For years we've allowed any user to create an issue on our bitbucket.

As of a few days ago, users are reporting that they no longer can create issues, and instead they see a page that reads:

We can't let you see this page
To access this page, you may need to log in with another account. You can also return to the previous page or go back to your dashboard.

So, while they can see the list of issues, they cannot create an issue themselves.

Does anyone know of the settings required to allow this functionality again?

Patrik S · Answer

Hello @LaunchBox Support ,

You can access the ticket using this link. Please make sure you are logged in with the same email you have used to comment on this question, otherwise, you will not be able to see the ticket.

As for your other question, the Bitbucket subscriptions (Standard or Premium) offers the same permission granularity as a Free account with regards to the Issue tracker.

Thank you, @LaunchBox Support !

Patrik S

LaunchBox Support · Answer

Also, @Patrik S , while I wait for the ticket link, do you know if a bitbucket paid solution would provide some kind of permission granularity that the free account doesn't have, that would make it so anyone could post an issue?

LaunchBox Support · Answer

Thanks. Looks like I never received it. Please share when you can.