Navigating to the General Configuration Console | Administering Jira applications Data Center and Server 9.7 | Atlassian Documentation
This page indicates I need to access the confluence admin console. I don't have access to this. I am an admin. How do we manage group memberships? I can add individual users. But I cannot add users to groups?
Welcome to the Atlassian Community!
If you don't have access to it, then you are not a Confluence admin. You may still be a Space admin, of course.
However, on Cloud, you don't do user admin inside the application. It's a site administration thing - log into https://admin.atlassian.com to see if you have site admin rights.
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