Jira automation - link issues with same field value

Kim Yap_7ubhvg

Hi,

Is it possible to automatically link a new issue to an existing issue if they have the same text field value?

In our Jira service management project, we link issues if they have the same value entered in the summary field. Is there a way to automate this?

Kris Dewachter

Hi @Kim Yap ,

In your automation rule, you will need to use a JQL that will search for matching issues. In this JQL, you have to fetch the field value of the trigger issue with smart values.

Maybe this community topic can help you : https://community.atlassian.com/t5/Jira-Software-questions/Automation-JQL-condition-using-smart-values/qaq-p/1831414

 

Best regards,

Kris