Status change of parent issue status based on child issue status

Question

Hi Team,

I need help in automating the status change of parent issue based on the status change of child issue.

Scenario: I have an issue type as “X” with statuses ( New-> In Progress-> Done) and linked to Parent issue type “Y” with statuses (New-> In Progress-> Done). If i move X’s status from New to In progress, then automatically Y’s status should move from New to In progress.

can this be achieved with Automation

Kindly help with a resolution

Regards

Lipsa

Dave · Answer

Hey @LipsaPatra ,

If you weren't able to solve the problem with automation, then uou might be interested in this free Forge app that I've recently added to the Atlassian Marketplace: https://marketplace.atlassian.com/apps/1231916/issue-status-helper?tab=overview&hosting=cloud

I've also written about it here: https://community.atlassian.com/t5/Jira-Software-questions/How-to-change-the-the-Parent-Epic-status-according-to-its-issues/qaq-p/2076604

Regards,

Dave

Benjamin_tmh9yg · Answer

Hi @LipsaPatra ,

I don't have the exact configuration for you but it can be done. What you need to look into is the automation feature called branching which handles related tickets like sub-task, parents ticket, etc.

https://support.atlassian.com/cloud-automation/docs/branch-automation-rules-to-perform-actions-on-related-issues/

Here's the documentation on how to use it. Hopefully, this gets you in the direction of solving you case.

-Ben