SharePoint links are broken in Jira

Question

We just upgraded from Jira Data Center 8.5 to 9.4.2 and noticed that all of our SharePoint links are broken. SharePoint adds some strangeness to the URL that wasn't a problem in 8.5, but 9.4.2 doesn't like it. Is there a setting or something to change to fix this?

The SharePoint URL looks something like this:

https://xxxxxx.sharepoint.com/:x:/r/sites/gna00379/Documents/test.xlsx?d=w0795e0d5b2ad412b87b394e3aa69d502&csf=1&web=1&e=mJecDI

When creating a new issue, the Visual view looks good (test.xlsx), but once created it looks like this --> x:/r/sites/gna00379/Documents/test.xlsx?d=w0795e0d5b2ad412b87b394e3aa69d502&csf=1&web=1&e=mJecDI" class="external-link" target="_blank" rel="nofollow noopener">test.xlsx

I can delete the 6 characters between .com/ and sites and it will work as expected, but I can't expect all users to edit these links like that. Jira 8.5 worked great.... is there a way to fix this in 9.4.2?

Nic Brough -Adaptavist- · Answer

No, Jira will present any valid URL as a link

philipf · Answer

So basically I am not crazy that Jira, in the url field, can not handle a sharepoint link?

Todd Palermo · Answer

I think this is a Jira bug. This problem occurs in the Wiki rendering fields with the default Style. If I change the style to a Heading style, the link works as expected. I have issued a ticket, but until then, does anyone know how to change the default style so that users don't have to change all the time?