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Difference between mail JVM arguments

Jeroen Poismans

Hello Community!

When starting Jira Server / DC you can provide JVM arguments for disabling mail handling, sending ...

-Datlassian.mail.senddisabled
-Datlassian.mail.fetchdisabled
-Datlassian.mail.popdisabled

The first one disables SMTP / Outgoing mail. I am however a bit puzzled in what exactly the other two do. For my non-PRD environments I put all of them on true, but now I'm interested in what the difference between fetchdisabled and popdisabled is and how this translates to functionality in Jira.

Regards,

Jeroen

Accepted answers

Aditya Verma

Hi @Jeroen Poismans ,

fetchdisabled parameter will disable creation of tickets/comments from incoming mails.

popdisabled parameter will disable the POP mail server that is configured in your Jira instance.

Thanks,
Aditya

All comments

Aditya Verma

Hi @Jeroen Poismans ,

fetchdisabled parameter will disable creation of tickets/comments from incoming mails.

popdisabled parameter will disable the POP mail server that is configured in your Jira instance.

Thanks,
Aditya

Jeroen Poismans

Hi @Aditya Verma ,

Thanks! So am I correct in assuming that fetch also has an impact on the Email requests in a Service Management project?

Regards,

Jeroen

Aditya Verma

Since JSM is installed on top of your on-prem Jira DC/Server. It should respect the parameters configured in setenv file. You should definitely give it a test after disabling it.

Thanks,
Aditya

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