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Cannot add Description field context, project and issue type not found.

Pana Florin Ionut

Hello,

I have a problem, I want to create a new field context for Description, but I the form, I cannot find the project and the issue type. Other projects/issue type appear in the dropdown list. The issue type is newly created. Jira instance has been reindexed.

There are other contexts created by my colleagues so I know it should be work.

Thank you!

Accepted answers

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Alex Koxaras -Relational-

Hi @Pana Florin Ionut and welcome to the community,

Jira allows only one context per project (per field). So if one of your colleagues has already created a context for the field description for that specific project, then this will not be visible on your list (because it's already has a context).

Pana Florin Ionut

Hey Alex,

I thought of that, and it's not the case. The project does not have a context.

Thank you!

Alex Koxaras -Relational-

@Pana Florin Ionut can you please share a screenshot?

Pana Florin Ionut

@Alex Koxaras -Relational- I create a ticket to support. It seems that updating Jira to 9.6 is the cause. Now I wait the response from them. The issue types and projects does not appear in the list.

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