Can't generate trial licenses - get "plugin key is invalid"

Question

I'm trying to simply install some trial apps and failing.  For example User Switcher for Jira.  It tries to automatically generate trial license and fails.  So, can't even try these apps using Free Trial.  What's the issue?

Is there a better (built-in/free) way to switch to (impersonate) a user to try if his roles are configured correctly?

Thanks.

Friedlander, Arin · Answer

↑↑↑ SOLUTION ↑↑↑

I was in the same boat here; I needed to install a plugin on Jira Server (a dying product) in order to migrate off that product. John McFall's approach worked for me, though in my case the plugin had installed to Server just fine, it just couldn't generate the license key (but Marketplace could, once I selected Jira Data Center).

John McFall_wm9o4w · Answer

Not if you need the app to migrate to cloud, bad move. I need to move app a to app b but I cant get a trial for app b because of this.

If you need the app look Atlassian Marketplace for it.
Select data center and upload the jar to your server.
You will get a banner saying the app was meant for data center this can be a non-issue and might be safe to ignore depending on the app.

Nic Brough -Adaptavist- · Answer

Apps for Server and Cloud are totally different pieces of software.  There's often no point in testing an app on server if you're going to move to cloud soon.  You should be testing the app on Cloud.