Is there a way to group Mail notifications (in the Mail queue) per Issue?

Question

We have instances where individual Mails are being sent out for every activity on a ticket, which is spamming our users. We would like to know if its possible to group the activities on a ticket and send out fewer notifications?

thanks

CostaM · Answer

Thank you Dave, will take a look at these.

Dave Mathijs · Answer

Hi @CostaM

These are the possibilities in Server/Data Center: Configuring email notifications

Third party-app Email Digest may meet your requirements