setDescription in Scriptrunner updates scriptrunner log but not the actual issue description

Amed Moreno_cvlcoc

Hello Community,

Using seemingly simple setDescription in Scriptrunner updates scriptrunner log but not the actual issue description

Any help greatly appreciated.

Thank you

Italo Lobato Qualisoni

Hi @Amed Moreno ,

Did you try using Automation for JIRA? It's way lighter experience to automate your workflow and its native on JIRA Cloud and DC environment. You can learn more bout Automation for JIRA on below webinar:

- https://events.atlassian.com/unleash/v/s-1268659

About your question when you invoke the setSummary function it changes the Issue Object but it does not write to the database the updated summary version.

In order to update the summary you might need to use the IssueService which provides a method to update an issue (https://docs.atlassian.com/software/jira/docs/api/9.4.0/com/atlassian/jira/bc/issue/IssueService.html#update-com.atlassian.jira.user.ApplicationUser-com.atlassian.jira.bc.issue.IssueService.UpdateValidationResult-).

See examples:

• https://library.adaptavist.com/entity/basics-updating-assignee
• https://library.adaptavist.com/entity/basics-updating-customfields

I didn't test but the following code might work,

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.type.EventDispatchOption
import com.atlassian.jira.issue.IssueInputParametersImpl

// the issue key to update
final String issueKey = "PLAYG-7"

// change to 'true' if you want to send an email if the update is successful
final boolean sendMail = false

def issueService = ComponentAccessor.issueService
def loggedInUser = ComponentAccessor.jiraAuthenticationContext.loggedInUser
def issue = ComponentAccessor.issueManager.getIssueByCurrentKey(issueKey)

assert issue : "Could not find issue with key $issueKey"

def issueInputParameters = new IssueInputParametersImpl()
issueInputParameters.setDescription("New Description")
def updateValidationResult = issueService.validateUpdate(loggedInUser, issue.id, issueInputParameters)
assert updateValidationResult.valid : updateValidationResult.errorCollection
def issueUpdateResult = issueService.update(loggedInUser, updateValidationResult, EventDispatchOption.ISSUE_UPDATED, sendMail)
assert issueUpdateResult.valid : issueUpdateResult.errorCollection