Stuck with We couldn’t log you in

vika_vedy

Hello.

I have a bitbucket account for a long time and I haven't logged into it for a long time.

I have tried different browsers (cleared cookies, all site data, etc.)

 

And in each of them I can't log into bitbucket.

 

It shows me

 

We couldn’t log you in

every time

What can I do else ?

Ben

G'day Vika!

Welcome to the Bitbucket Cloud community!

I have checked your account and can see it was marked as INACTIVE due to a long period of non-usage. I've just re-activated your account so you should be able to log in now.

Cheers!

- Ben (Bitbucket Cloud Support)