Update Object Attribute from Web Response Data - A4J

Question

Hey team,

I'm getting the following JSON data with the web response. With Advanced Branch, I can find licenseIds with individual values and create an object for each of them. But how can I set other values returned from the JSON data to the attributes for each object? Is there a solution proposal for this?

How can I set each object attribute

* {{webResponse.body.contactDetails.company}}
* {{webResponse.body.contactDetails.country}}
* and other items?

Rule details and Web Response Body:

{addonLicenseId=E-3YX-EWxxxxx, appEntitlementId=e30xxxx-df-30cd-9d32-65961d728b3f, appEntitlementNumber=E-3xxxxxC-9ZG-9K4, hostLicenseId=368xxx152, hostEntitlementId=6947xxxxxxxb-4361-ac2d-aa486d4e05bd, hostEntitlementNumber=E-3xxxxxxx7F-3UT, licenseId=SEN-3xxxx52, addonKey=com.spacre.organizationalchart, addonName=Organizational Chart for Jira, hosting=Cloud, lastUpdated=2023-02-09, licenseType=EVALUATION, maintenanceStartDate=2023-02-09, maintenanceEndDate=2023-03-11, status=active, tier=Subscription, contactDetails={company=vicxxxxxxxxn, country=Unknown, region=Unknown, technicalContact={email=vicxxxxxxson@xxxxxtions.com, name=Vixxxx}, billingContact={email=vicxxxxxxson@xxxxxtions.com, name=Vixxxxxx}}}, {addonLicenseId=3xxxx235, appEntitlementId=0xxxxx9-1xxxxxxa-0f8927a529cf, appEntitlementNumber=E-3YXxxxxxxxx3, hostLicenseId=3xxxxx3, hostEntitlementId=b7adxxxxxx44c-a546-7484c1af7f69, hostEntitlementNumber=E-3xxxxxxxxxEJ, licenseId=SEN-3xxxxxx3, addonKey=net.werare.jira.attachmentmanager, addonName=Attachment Manager, hosting=Cloud, lastUpdated=2023-02-09, licenseType=EVALUATION, maintenanceStartDate=2023-02-09, maintenanceEndDate=2023-03-27, status=active, tier=Subscription, contactDetails={company=bxxxxxxxst, country=Israel, region=EMEA, technicalContact={email=elixxxxxa@maxxxxxx.co.il, name=Exxxxx}, billingContact={email=elxxxxxxx@maxxxxxxx.il, name=Exxxxx}}},

Muhammet Ayal · Answer

@Joseph Chung Yin

I got the solution

You have to get every raw as dynamically.

Muhammet Ayal · Answer

@Joseph Chung Yin Hi, thanks for your back.

But as you can see I set the whole details but I am stuck one point.

I know the smart values as I mentioned above.

Ok I will try to get support from Atlassian.

Joseph Chung Yin · Answer

@Muhammet Ayal -

Welcome to the community.  Question - Were you able to create the object successfully with your automation rule?  If so, I would believe that you can just reference to JSON attributes to set the attributes at the same time that you are creating the objects.

Here is a link on smart value when dealing with Assets objects - https://support.atlassian.com/cloud-automation/docs/jira-smart-values-insight/

I also recommend you seek assistance with Atlassian Support (https://support.atlassian.com) for additional information/guidance.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.