Add spectator to item

Question

Hello,
Please, how should I do for the user to be inserted as a "spectator" in a project where he is neither responsible nor reporter.

This would be useful when he needs to be notified that there is an issue of interest to him.

Thank you for your help.

Trudy P Claspill · Answer

Hello @Silvio

What permissions does Mauricio have for the project that contains this issue? Does Mauricio have the permission for "Browse Projects" for the project?

Has Mauricio ever logged in to this Jira system?

Silvio_kswbf8 · Answer

Hello, @Trudy P Claspill

Thank you for your help!!!

I suppose that's what I did, I'll send some prints.

Excuse me, the prints are in Portuguese-BR, but I believe I can understand.

Trudy P Claspill · Answer

Hello @Silvio

Spectators (also known as Watchers) must be licensed users of the Jira product.

When you click the + button and enter the name of the person you want to add, if no match is found then that user has not been granted a license for your Jira product.

The user will need to be invited to access your Jira product. This will consume another user license.