I was wondering is it possible to have a Micro that get a request description from a customer and by submitting the request, send an email to a person in service?
Hi @Arman Ghasemi
Welcome to the community!
Can you please explain a bit more about your use case? Out of the box, JSM has a lot of different options for notifications and most of them can be customized to include the request description.
Cheers,
Melo
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