Hello!
I need help creating in Jira automation the following business rule: "When one task is marked complete, it triggers an email notification to the owner of the next dependent task to take action. "
Thank you in advance!
Hello @samantha_sharkov
Welcome to the Atlassian community!
How are you creating the dependency relationship between the issues? Can you show us a screen image example that show an issue with dependent issues?
Hi @Trudy P Claspill ,
Thank you for your response. Please see the screenshots.
Do you have any experience with creating Automation Rules? Have you reviewed the documentation? Have you tried to create a rule for this? If so, show us what you have so far and indicate the step(s) where you need help.
Based on your screen image it seems that there is a generic Issue Link relationship between the two issues that uses the blocks/is-blocked-by link.
How is the "owner" of the dependent issue noted in that issue? Is it the Reporter, the Assignee, or some other user picker field?
The basic outline of the rule would be:
TRIGGER: Issue Transitions- To Status: <the status or statuses that represent "complete">BRANCH: Related Issues/ Linked Issues- Link Types: blocksACTION: Send Email
Hi @Trudy P Claspill . No, I do not have experience with automation. I reviewed some. Usually, in the community, people just give a few lines of code. That is what I was very hoping for. But it seem this community is quite different from Jira software. Thanks for your answer! The code direction is very helpful.
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