nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Trying to set up an automation in which a subtask is cloned and added as a task to another board

Jordan Wolman

I have created an automation that is manually triggered in which a subtask is cloned, added to a different proejct as a task, and then linked to the trigger issue (subtask). When I run this rule I get a message that the issue could not be cloned and moved. Any idea how to get this to work?

Screen Shot 2023-01-31 at 1.26.30 PM.png

Accepted answers

Trudy P Claspill

Hello @Jordan Wolman

What are the details of your Clone Issue action?

What type of issue have you specified in that Action?

Can that type of issue be created in the Marketing Internal project through the Create Issue dialog?

All comments

Trudy P Claspill

Hello @Jordan Wolman

What are the details of your Clone Issue action?

What type of issue have you specified in that Action?

Can that type of issue be created in the Marketing Internal project through the Create Issue dialog?

John Funk

Hi Jordan,

First, there is no "Move" function in Automation for Jira. You can clone the issue and then the issue will show on whatever board that is met by the board's filter.

Second, the error you are getting says that it can't Clone the issue because the actor of the rule doesn't have permission to create an issue in the target project. Check the permission scheme for the target project to see who has create permissions for that.

Jordan Wolman

Hi @John Funk

1) is there a filter I need to create for this to work? Or are you saying what I place in the automation should work if not for your second point.

2) I ran this rule and I do have permission to create issues in the target board so I'm unsure why we would receive that message.

Jordan Wolman

Hi @Trudy P Claspill

Please see the clone issue action screenshot below. I've instructed this subtask to be cloned, as a task, to the Marketing Project board (which does all for tasks as issue types). Can you clarify what you mean by the Create Issue dialog?

Screen Shot 2023-01-31 at 4.53.42 PM.png

Trudy P Claspill

By "Create Issue dialog" I mean the pop-up you would get in the UI if you click the Create button in the menu bar.

Also, on the Rule Details page for the automation rule, what is the Actor field set to?

Jordan Wolman

Yes, this type of issue can be created in the "create issue dialog" for this project.

In the Actor field for the rule: it currently says "automation for jira"

John Funk

If you are using the clone function, what is your parent for the clone? You can't use the same parent from another project from the original sub-task.

Trudy P Claspill

He is cloning it to a different issue type which is not a subtask.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira-core

automation