Issue search causes “JIRA server could not be contacted, this may be a temporary failure..."

Question

I have got an error window stating "This may be a temporary glitch or the server may be down." when I do an issue search. To be clear, this is the search from the "Issues" dropdown menu in the main navigation. Then check a project from the "Projects: All"  dropdown and click the "Update" button. As far as we know, nothing has changed in the environment.

Augusto Leite Pinte De Carvalho · Answer

For us Palo Alto was blocking requests for 'QueryComponent!Default.jspa'.

https://jira.atlassian.com/browse/JRASERVER-74757

It has been solved by the network team.

Krzysztof Bartosiewicz · Answer

I raised on official support ticked and got reference to this topic The JIRA server could not be contacted. This may be a temporary glitch or the server may be down. | Jira | Atlassian Documentation In fact we have a polish language instance and are using Field Security Plugin. Are you also using this plugin and some translations?

Amber Howington · Answer

Mine has also been doing this for over a week. Thought it was an issue with my work's server updates, but turns out it is a JIRA problem.