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Xray giving 405 error

Alexander Lukyanov_0kbw2k

Hello!
After updating Jira Software to version 9.5.0, XRAY (6.1.1.) stopped working correctly. When selecting the tabs "Xray Reports", "Xray Test Repository", "Xray Test Plan Board" an error appears in the attachment (HTTP Status 405 - Method Not Allowed). What is the cause of the error and how to fix it?
Thank you.

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Florian Bonniec

Hi @Alexander Lukyanov

The current version of Xray you are using is not compatible with JIRA 9.5.0, you need to update Xray to 6.3.0-j9 at least.

Regards

Alexander Lukyanov_0kbw2k

Hi @Florian Bonniec

Yes thank you!

What were my next steps:
1. Removed the plugin
2. Stop Jira
3. Delete the following hidden cache directories:
JIRA_HOME/plugins/.bundled-plugins
JIRA_HOME/plugins/.osgi-plugins
4. Restart Jira
5. Installed Xray to 6.3.0-j9 for the server

There was an error in the attachment

Florian Bonniec

Sometimes you have to try couple of times. Also have you check the log when updating the app to see what the error is ?

Reagrds

Phil Dunphy

Hi! I tried with Jira v9.8.0 Data Center with XRay 7.4.1 and it doesn't work.. any ideas?

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