Using Jira server 9.4.0
If an unknown (new) jira user sends us a support request by email with another unknown (new) jira user in CC, both receive the same automatic response containing the same link to the same page where they are invited to create a password for a new account with the original mail sender's email address as the full name.
The first to click wins - worries about it; the other will not have a second chance.
What could we do to ensure that each of these people receives a personalized autoresponder, with their own email address inside the link ?