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Our JIRA server need more 8 users license now, how to proceed.

Devendar Gangapuram

Hi Team,

Ours is on-prem JIRA software server instace of 10 users list, but from February we need to add more 8 users. But our JIRA not allowing to create new JIRA access as exceeded max limit(10 users pack).

Please team, provide us more details how to proceed for ne 8 users lincense purchase?

Thank you,

Devendar G.

Accepted answers

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Dave Mathijs

Hi @Devendar Gangapuram

As of February 15, 2022 PT, you will no longer be able to upgrade or downgrade tiers for your Server products or apps. Changing tiers will only be available by moving to either Cloud or Data Center.

Devendar Gangapuram

Hi @Dave Mathijs ,

Thank you for the fast reply. We are interested to move to "Data center", in such case is there any cost involved?

As we are already using a licensed JIRA server, so if we want to migrate to "Data center", what would be the cost? also could you please provide more details on this?

Thank you,

Dev G

Dave Mathijs

Please read the following article for more info: Data Center Pricing & Licensing

Dave Mathijs

Honestly, with such a small user tier, migration to Cloud is a must, migration to Data Center is not even possible.

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