SLA Goal

Question

Hi Expert,

is it possible to display SLA Goal field in SLA Panel?

Tuncay Senturk _Snapbytes_ · Answer

Hi @Engla Raafi

SLA Goal can be seen in SLA Panel. If you have the permission, the info icon is seen which shows SLA details. Please see 2nd item in this documentation.

Fabio Racobaldo _Catworkx_ · Answer

Hi @Engla Raafi ,

that is a third part app (Time to Sla for JIRA) so you need to ask support to Appfire team https://appfire.atlassian.net/servicedesk/customer/portals

Hope this helps,

Fabio