Suddenly, after JAVA upgradation to 8.341, JIRA as windows server not starting at all

Devendar Gangapuram

Hi Team,

Earlirer, our JIRA was running erfectly as windows service, recently, after JAVA upgradation to 8.341, not starting JRIA as windpws servicw at all. It gives below error:-

 

Windows could not start the Atlassian Jira on Local Computer.  For more information, review the System Event Log.  If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 1

 

 

To resolve this issue , I have referred the link : Running JIRA applications as a Windows service | Administering Jira applications Data Center and Server 7.3 | Atlassian Documentation

but still no luck, all these configurations also didn't resolve my issues. Could you please help what could be the issue is?

 

 

Thank you,

Dev G

Nic Brough -Adaptavist-

What does the system event log say the problem is?

And what about the Jira application and server logs?