Move ticket to another project with different status

Question

Info:

I have two projects with different workflows:

in Project A workflow looks like this:
To do -> in Progress -> Done

In Project B workflow looks like this:
Backlog -> (…) -> To Do -> In progress -> Done

Not everyone can make transitions between statuses in both projects.

Problem:

occurs when i want to transfer wrongly (wrong project) created ticket from Project A into Project B. Ticket in Project A is in status "To Do" and this status seems to come across to second Project.

What i want to accomplish

Whenever i transfer ticket from Project A into Project , I want this ticket to be in status "Backlog". Is it possible?

Nic Brough -Adaptavist- · Answer

Welcome to the Atlassian Community!

Not natively, no.

The move function is coded to keep the process as simple as possible, it only asks the users for a new status (or other field values) if the old issue has a value that is not valid in the new issue type, and that field is mandatory.

You will need to write your own "move" function in a script or app to do this.  I don't recommend it, there's a lot of work done in "move"

The other option is to make the two projects use two completely different lists of status.

Florian Bonniec · Answer

Hi @Rafał Falisz

You can get around this issue by using migrateIssueToWorkflow.

https://docs.atlassian.com/software/jira/docs/api/7.6.1/com/atlassian/jira/workflow/WorkflowManager.html#migrateIssueToWorkflow-com.atlassian.jira.issue.MutableIssue-com.atlassian.jira.workflow.JiraWorkflow-com.atlassian.jira.issue.status.Status-

workflowManager.migrateIssueToWorkflow(issue, targetWf, targetStatus)
Regards