Update user information via REST

Morten Christophersen_zu034s

Hi, 

We have imported quite a few users, but did not set the externalId. Im now trying to use the REST interface for it. I have several script running just fine. But when Im trying to update a user via the POST function I constantly get a response 400: "Description is required". Earlier I have a "description is required, region is required" This was solved by adding region information to the user. However, there is no description field on a user...

I would like to hear if others have had this problem. or have suggestions on how to solve it. 

Heidi Hendry

Hi Morten,

POST function will only create a user it will not update a user.

Try using PATCH instead with the relevant JSON patch document.

Check out https://your-jira-align-instance/rest/align/api/docs/index.html to see the Swagger for the Users Endpoint.

 

Try a PATCH request on the user id with the JSON information

[
  {
   "op":"replace",
   "path": "/externalId",
   "value": "new external id here"
  }
]