workflow

Question

Hi Expert,

There is a workflow screen that using for the multiple projects. Meanwhile, one of the project want to add the resolution field when user want to close the tickets. So, I plan to create a screen for the resolve transition that including the resolution field. But, If I add the transition screen to the workflow screen. I believe, it will be impacted to other projects.

May I get an advice/alternative for this?

Thank You

Engla Raafi · Answer

I see, Thanks for the input.

May you have a good day!

Trudy P Claspill · Answer

I was going to say no, there is no alternative. But I have just thought of one.

You would have to have duplicate all the transitions to the "close" statuses. You would add a Condition to one set of those transitions to allow the transition only if the issue was in the specified project, and on those transitions you would add the screen. The other set of "close" transitions would require a Condition so that only issues not in the specified project could use those transitions, and those transitions would not have the transition screen.

This is not possible with native Jira functionality. It would require a third party app. One that could help with this is Adaptavist Scriptrunner. I believe this could be constructed with the Scripted Condition option.

Engla Raafi · Answer

Hi @Trudy P Claspill ,

Thanks for the answer. Understood, so there is no alternative that we can execute instead of copy the workflow scheme?