Hi,
i have to set up auto ticket create process in jira on a particular i want' to pick a specific issue type and based on issue type, ticket shall be created in jira.
Precisely- How to create issue in future date based on issue type.
Thanks!
M
Hi @Manoj ,
There is no direct way to create Jira ticket with future date. Instead you should try jira automation plugin or Scheduler plugins like https://marketplace.atlassian.com/apps/37456/the-scheduler?hosting=server&tab=overview.
You can search for plugins in https://marketplace.atlassian.com/
Thanks @Rilwan Ahmed for replying, unfortunately, we dont have both, but have scriptRunner will it work in the case?
Hi @Manoj
You can't create a future issue in Jira. You can however create an issue with a date field in the future. E.g. create now an issue and placing a due date on the future. This is doable.
However what is the basic need behind your request?
Thanks @Alex Koxaras -Relational- basic need is to have a ticket created at scheduled date/time ticket should be generated and come into our kanban board as blocker, so that we will not miss that task.
If the scheduled period is known and fixed, you can use Jira Automation with the Schedule trigger to create a specific issue type, with pre-populated field and assigned to a specific user. Read more here https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/
And the add the Create Issue component https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-issue
Hope that helps.
Read also this post as well https://community.atlassian.com/t5/Jira-Software-questions/How-to-make-an-automation-rule-trigger-in-a-time-period/qaq-p/1543966
I have never used scriptrunner.
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