Anyone know if the Customer Satisfaction feedback on JSM Data Center have expiry date or will last forever until the customer give their review?
I found another community post, where Atlassian Team is responding: there is no expiry date, but token can be removed by API
"The CSAT notifications include an auth token which is stored as a property on the issue, so it's possible to remove this by using API.
I tested the endpoint below and it works:
curl -v --request DELETE \--url 'https://xxxxxxxx.atlassian.net/rest/api/2/issue/ISSUE-KEY/properties/feedback.token.key' \--user 'email@domain.com:APITOKEN' \--header 'Accept: application/json'
So, after a while, if you don't want the survey to be available anymore, you can run the API above to delete the token for the survey to be unavailable."
Source: https://community.atlassian.com/t5/Jira-Service-Management/Can-I-configure-the-time-the-satisfaction-survey-will-be/qaq-p/1379775#M55116
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