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Can't log into Bitbucket

David Ergo

Hello,

I can't log into Bitbucket, I keep getting the "We couldn't log you in" error, whatever browser I use.

I can however log into Trello without issue.

From what I saw in another ticket, it may be because my Bitbucket account has been deactivated, could you please check this ?

Best regards,

David

Accepted answers

Ben

Hey David,

Welcome to the Bitbucket Cloud Community!

The reason you were unable to login was that your workspace was inactive and marked as DORMANT, due to not logging in to the workspace for a very long time.

I have re-activated your workspace, so you should be able to log in again now

Cheers!

- Ben (Bitbucket Cloud Support)

All comments

Ben

Hey David,

Welcome to the Bitbucket Cloud Community!

The reason you were unable to login was that your workspace was inactive and marked as DORMANT, due to not logging in to the workspace for a very long time.

I have re-activated your workspace, so you should be able to log in again now

Cheers!

- Ben (Bitbucket Cloud Support)

David Ergo

Thank you Ben !

Ben

No worries David!

Glad to be of assistance.

I hope you have a happy holiday and new year

Cheers!

- Ben (Bitbucket Cloud Support)

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